Privacy Policy

1. Information We Collect

We may collect the following information:

Personal Information: Full name, passport number, CNIC, nationality, date of birth, gender.
Contact Details: Phone number, email address, physical address.
Travel Details: Travel dates, preferences, accommodation choices, flight bookings, visa application details.
Payment Information: Bank details, credit/debit card info (processed securely via payment gateway).
Website Usage Data: IP address, browser type, location, pages visited, time spent on the website.

2. How We Use Your Information

We use your information to:

Process bookings for Hajj, Umrah, and travel packages.
Apply for visas and manage travel documentation.
Provide customer service and respond to inquiries.
Communicate updates, confirmations, and promotions.
Ensure compliance with legal and religious travel requirements.
Improve our website and service offerings.

3. Sharing of Information

We may share your data only when necessary with:

Government authorities (e.g., Saudi Ministry of Hajj/Umrah, passport/visa departments).
Trusted travel partners (airlines, hotels, transport providers).
Payment gateways for secure transactions.
We do not sell, rent, or trade your personal information.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. This includes encrypted servers, secure booking platforms, and restricted data access.

5. Cookies & Website Tracking

Our website may use cookies and tracking tools to enhance user experience. You may disable cookies in your browser settings, but doing so may affect some website functionality.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or outdated information.
Request deletion of your data (subject to legal retention requirements).

7. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date.